Clinic Improvement and Linking Specialist

Position: Clinic Improvement and Linking Specialist

Primary Purpose of Position:  The Clinic Improvement and Linking Specialist will facilitate practice improvement processes with the health center partners in Durham County.  Efforts will focus on implementation of recommendations by leading medical organizations to help teens access the most effective contraceptive methods.  The Specialist will plan, organize, and direct activities associated with building the capacity of health center partners to implement or enhance access to evidence-based and teen friendly contraceptive and reproductive health care services for adolescents.  The Specialist will provide technical assistance and training on best practices for high quality adolescent care.  The Specialist will also work with youth-serving systems and agencies in Durham to strengthen a referral and linking network to those health centers.  The position is part of the All Together Now initiative, funded through the Centers for Disease Control and Prevention. This project is grant-funded through September 2020 and the position is entirely contingent on continued funding for each of those years.   

Duties and Responsibilities:

  • Develop and maintain relationships with senior leaders and key clinic staff at health centers
  • Works with project evaluator and health center staff to identify, develop and maintain systems to collect, report and use data for performance measurement and continuous quality improvement activities; regularly reviews data with health center staff
  • Assist/support health center leaders in prioritizing clinical best practices and in working with them to apply their existing quality improvement structures to this topic area
  • Plan, coordinate, deliver and evaluate training and technical assistance activities for the health center partners
  • Work closely with project coordinator and national training and technical assistance provider to develop necessary training materials and resources; to develop appropriate training and technical assistance plans for each health center partner
  • Coordinates and organizes clinical leadership team meetings with each health center partner
  • Creates and maintains linkages between youth serving systems and health center partners
  • Plan and deliver training to youth serving systems to build referral capacity
  • Works closely with project coordinator to organize communication and activities between health center partners and youth-serving system partners
  • Communicate and coordinate with the rest of project staff and with project partners to monitor improvement processes and keep the work plan on pace

Experience, Knowledge, and Skills:

  • MPH or MSW preferred or equivalent work experience; BSN or MSN would also be appropriate
  • Experience working with publicly-funded health systems
  • Experience using quality improvement strategies, preferably in a clinic setting
  • Experience working with diverse community members and groups
  • Experience working with Hispanic and Latino communities in Durham
  • Experience working with youth-serving organizations
  • Experience providing guidance to health center staff in methods of instruction, data collection, interpretation, and evaluation
  • Does not require specific experience providing technical assistance to health systems and health system staff, though this is desirable; on-the-job coaching and training will be provided


  • Knowledge of best practices for adolescent reproductive health services
  • Knowledge of the administration, financing and organization of clinical services
  • Knowledge of quality improvement strategies and approaches
  • Ability to plan, organize, manage and evaluate the delivery of clinical services and quality improvement activities
  • Ability to plan and direct work of health center staff and leadership team
  • Ability to collaborate with other training organizations and youth-serving systems
  • Ability to monitor and support partners to stay on track to reach benchmark targets
  • Ability to quickly absorb new content and implement strategies as part of a larger team
  • Ability to work well as part of a team
  • Ability to communicate (oral and written) with diverse audiences


Minority candidates are encouraged to apply.


Project Duration: This project is grant-funded through September 2020 and the position is entirely contingent on continued funding for each of those years.

Deadline for Application Submission: December 8, 2015

Start date: January 4, 2016

Salary: Hiring range for this position is $50,00-$54,000.

Application Procedure: Please submit a resume, as well as a cover letter detailing your unique qualifications and interest in the position, by email to: Sally Swanson, Director of Prevention Programs,

No phone calls or inquiries please.